Refund policy
Refund & Return Policy – Vimano Ltd
Returns
You have 14 days from delivery to request a return.
Eligibility
To qualify for a return:
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Item must be unused and in original condition
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Item must be in original packaging
Non-returnable Items
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Gift cards
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Personal care items (if applicable)
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Final sale items
Refunds
Once we receive and inspect your return:
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Approved refunds will be processed within 5–10 business days
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Refunds are issued to the original payment method
Return Shipping
Customers are responsible for return shipping costs unless the item is defective.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours.
Contact
support@vimano.shop